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MEYA

Terms of Service

Please read these terms carefully before using MEYA.

Effective Date: October 12, 2025 | Last Updated: October 12, 2025

📌 Quick Summary: You must be 13+ to use Meya. You retain ownership of your content, but grant us a license to provide App features. Subscriptions are managed through the Apple App Store. AI-generated content is not professional advice. You can delete your account and data at any time.

Table of Contents

  • 1. Introduction
  • 2. Acceptance of Terms
  • 3. Account Registration and Security
  • 4. Use of the App
  • 5. User Content
  • 6. Subscriptions and Payments
  • 7. AI-Generated Content
  • 8. Intellectual Property
  • 9. Third-Party Services
  • 10. Disclaimers and Limitations of Liability
  • 11. Indemnification
  • 12. Termination
  • 13. Dispute Resolution
  • 14. Miscellaneous
  • 15. Contact Information
  • 16. Summary

1. Introduction

Welcome to Meya! These Terms of Service ("Terms") govern your access to and use of the Meya mobile application ("App") provided by Root Labs OÜ ("we," "us," or "our").

Company Information:

  • Name: Root Labs OÜ
  • Address: Harju County, Tallinn, Lasnamäe District, Sepapaja Street 6, 15551, Estonia
  • Email: support@rootnews.app

By using Meya, you agree to these Terms. If you do not agree, please do not use the App.

2. Acceptance of Terms

2.1 Binding Agreement

By creating an account or using Meya, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2.2 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via in-app notification. Continued use of the App after changes constitutes acceptance of the updated Terms.

The "Last Updated" date at the top indicates when these Terms were last revised.

2.3 Eligibility

You must be at least 13 years old (or the age of majority in your jurisdiction) to use Meya. By using the App, you represent and warrant that you meet this age requirement.

3. Account Registration and Security

3.1 Account Creation

To use certain features of Meya, you may need to create an account. You agree to:

  • Provide accurate information (if required)
  • Choose a name (display names are acceptable)
  • Maintain the security of your account credentials

3.2 Account Security

You are responsible for:

  • All activity that occurs under your account
  • Keeping your device and login information secure
  • Notifying us immediately of any unauthorized access at support@rootnews.app

We are not liable for losses caused by unauthorized use of your account.

3.3 One Account Per User

Each user may maintain only one active account unless explicitly authorized by us.

4. Use of the App

4.1 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use Meya for personal, non-commercial purposes, subject to these Terms.

4.2 Permitted Use

You may use Meya to:

  • Track your meals and nutrition
  • Journal and reflect on your thoughts and emotions
  • Record and save makeup looks and style preferences
  • Upload wardrobe items and receive outfit suggestions
  • Access AI-powered insights and recommendations

4.3 Prohibited Use

You agree NOT to:

  • Use the App for any illegal or unauthorized purpose
  • Violate any laws or regulations in your jurisdiction
  • Impersonate any person or entity
  • Harass, abuse, or harm others
  • Upload content that is offensive, defamatory, or infringes on others' rights
  • Reverse engineer, decompile, or disassemble the App
  • Attempt to gain unauthorized access to our systems or servers
  • Use bots, scrapers, or automated tools to access the App
  • Interfere with or disrupt the App's functionality
  • Upload viruses, malware, or malicious code
  • Resell, redistribute, or commercialize the App or its content

Violation of these prohibitions may result in immediate account termination.

5. User Content

5.1 Your Content

"User Content" refers to any data you submit, upload, or create in Meya, including:

  • Meal photos
  • Journal entries and voice recordings
  • Wardrobe photos
  • Personal preferences and goals

5.2 Ownership

You retain all ownership rights to your User Content. However, by submitting content to Meya, you grant us a worldwide, non-exclusive, royalty-free license to:

  • Store, process, and display your content to provide the App's features
  • Use AI technology to analyze your content and generate personalized recommendations
  • Back up and secure your content on our servers

We will NOT use your content for marketing, advertising, or any purpose outside of providing the App's functionality without your explicit consent.

5.3 Content Responsibility

You are solely responsible for your User Content. You represent and warrant that:

  • You own or have the necessary rights to all content you upload
  • Your content does not violate any laws, regulations, or third-party rights
  • Your content does not contain harmful, illegal, or inappropriate material

5.4 Content Moderation

While we do not actively monitor User Content, we reserve the right to:

  • Review content if we receive complaints or detect violations
  • Remove content that violates these Terms
  • Suspend or terminate accounts that repeatedly violate our policies

5.5 No Guarantee of Privacy

While we implement security measures to protect your data, you should not upload content you wish to keep absolutely private. See our Privacy Policy for details on how we handle your data.

6. Subscriptions and Payments

6.1 Subscription Plans

Meya offers subscription plans ("Meya Pro") that provide access to premium features. Subscription details, pricing, and features are presented within the App.

6.2 Payment Processing

All payments are processed through the Apple App Store. By subscribing, you agree to Apple's terms and conditions for in-app purchases.

We do not store or have access to your payment information.

6.3 Pricing

Subscription prices are subject to change at any time. Price changes will not affect active subscriptions until renewal.

6.4 Billing and Renewal

  • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
  • Your Apple account will be charged upon confirmation of purchase
  • Renewal charges occur within 24 hours prior to the end of the current period
  • You can manage subscriptions and turn off auto-renewal in your Apple ID settings

6.5 Free Trials

We may offer free trials for new subscribers. You will be charged when the trial period ends unless you cancel before the trial expires.

6.6 Cancellation

You can cancel your subscription at any time through your Apple ID settings:

  • Go to Settings → [Your Name] → Subscriptions → Meya
  • Select "Cancel Subscription"

Cancellations take effect at the end of the current billing period. You will retain access to premium features until that date. No partial refunds are provided for unused portions of a subscription period.

6.7 Refunds

Refunds are handled by Apple according to their refund policy. We do not process refunds directly. To request a refund:

  • Visit reportaproblem.apple.com
  • Sign in with your Apple ID
  • Select the purchase and request a refund

We cannot guarantee refund approval, as this is at Apple's discretion.

7. AI-Generated Content

7.1 AI Features

Meya uses artificial intelligence technology to provide personalized recommendations, including:

  • Nutritional analysis of meals
  • Journaling prompts and emotional insights
  • Outfit suggestions and style tips
  • Beauty and wellness advice

7.2 No Guarantee of Accuracy

AI-generated content is provided for informational and entertainment purposes only. We do not guarantee the accuracy, completeness, or reliability of AI-generated insights.

7.3 Not Professional Advice

Meya is NOT a substitute for professional advice. AI-generated content should not be considered:

  • Medical, nutritional, or dietary advice
  • Mental health counseling or therapy
  • Professional beauty or fashion consulting

Always consult qualified professionals for health, nutrition, or mental health concerns.

7.4 Your Responsibility

You are responsible for how you interpret and act on AI-generated recommendations. We are not liable for decisions you make based on AI content.

8. Intellectual Property

8.1 Our IP

Meya and all its content, features, and functionality (including but not limited to design, text, graphics, logos, icons, and software) are owned by Root Labs OÜ and are protected by international copyright, trademark, and other intellectual property laws.

8.2 Trademarks

"Meya," the Meya logo, and other marks are trademarks of Root Labs OÜ. You may not use our trademarks without our prior written permission.

8.3 Restrictions

You may not:

  • Copy, modify, or create derivative works of the App
  • Use our branding, design elements, or proprietary technology
  • Remove or alter any copyright, trademark, or proprietary notices

9. Third-Party Services

9.1 External Links

Meya may contain links to third-party websites or services (e.g., video tutorials, subscription management). We are not responsible for the content, privacy practices, or terms of these external services.

9.2 Third-Party Integrations

We use third-party service providers to operate the App (e.g., cloud storage, AI processing, analytics). These providers have their own terms and privacy policies, which you should review.

9.3 No Endorsement

Inclusion of third-party links or services does not imply endorsement or affiliation.

10. Disclaimers and Limitations of Liability

10.1 "AS IS" Basis

Meya is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, reliability, or completeness of content

We do not guarantee that the App will be error-free, uninterrupted, or secure.

10.2 No Liability for User Content

We are not responsible for User Content or the actions of other users. You interact with other users' content at your own risk.

10.3 Limitation of Liability

To the maximum extent permitted by law, Root Labs OÜ, its officers, directors, employees, and agents will not be liable for:

  • Indirect, incidental, consequential, or punitive damages
  • Loss of profits, data, goodwill, or other intangible losses
  • Damages resulting from your use or inability to use the App
  • Unauthorized access to your data or account
  • Errors, bugs, or security vulnerabilities
  • Actions of third-party service providers

Our total liability for any claim related to Meya shall not exceed the amount you paid us in the 12 months prior to the claim, or €100, whichever is less.

10.4 Health and Safety

Meya is not a medical device or health service. If you experience a medical or mental health emergency, contact local emergency services immediately.

11. Indemnification

You agree to indemnify, defend, and hold harmless Root Labs OÜ and its affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the App
  • Your violation of these Terms
  • Your User Content
  • Your violation of any third-party rights

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

  • Going to Settings → Delete Account
  • Contacting us at support@rootnews.app

Upon termination, your data will be permanently deleted within 30 days.

12.2 Termination by Us

We reserve the right to suspend or terminate your account at any time, with or without notice, if:

  • You violate these Terms
  • We suspect fraudulent or illegal activity
  • We discontinue the App

12.3 Effect of Termination

Upon termination:

  • Your license to use the App ends immediately
  • You lose access to your account and data
  • Outstanding subscription fees remain due (no refunds for early termination by us due to violations)

Sections of these Terms that by their nature should survive termination will remain in effect (e.g., disclaimers, limitations of liability, indemnification).

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of Estonia, without regard to conflict of law principles.

13.2 Informal Resolution

Before filing a legal claim, you agree to contact us at support@rootnews.app to attempt to resolve the dispute informally. We will do our best to resolve disputes amicably.

13.3 Jurisdiction

Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of Estonia.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Root Labs OÜ regarding Meya.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14.3 No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms to any affiliate or successor without your consent.

14.5 Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control (e.g., natural disasters, war, pandemics, internet outages).

14.6 Language

These Terms are provided in English. If translated into other languages, the English version prevails in case of conflict.

15. Contact Information

If you have questions about these Terms, please contact us:

  • Email: support@rootnews.app
  • Company: Root Labs OÜ
  • Address: Harju County, Tallinn, Lasnamäe District, Sepapaja Street 6, 15551, Estonia

Response Time: We aim to respond within 7 business days.

16. Summary

  • You must be 13+ to use Meya
  • You retain ownership of your content, but grant us a license to provide App features
  • Subscriptions are managed through the Apple App Store
  • AI-generated content is not professional advice
  • We are not liable for how you use the App or AI recommendations
  • You can delete your account and data at any time
  • We may terminate accounts that violate these Terms

Thank you for using Meya! We're here to support your wellness journey. 💗

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